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Queensland Advocacy Incorporated

Queensland Advocacy Incorporated (Q A I) is an independent, community-based systems and legal advocacy organisation for people with disability in Queensland, Australia.

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Submission to the NDIS Workforce Inquiry

In April QAI made a submission to the Joint Standing Committee on the National Disability Insurance Scheme Workforce Inquiry.

 

Below is an excerpt from the submission with our key recommendations. You can read the full submission here.

 

QAI’s Recommendations
  1. Abolishment of Supported Independent Living (SIL) from plans. SIL funding for NDIS
    participants should be replaced by open and individualised funding for everyone,
    including people who wish to share accommodation and support.
  2. Restructure pricing for supports at the top and bottom of the market with particular
    emphasis on mental health supports, therapy supports and services for people with
    complex needs.
  3. Restructure pricing for regional, rural and remote regions to strengthen service delivery
    which has higher overhead costs than their urban counterparts.
  4. Provide adequate funding to participants in regional, rural and remote regions to enable
    delivery of service.
  5. Work with Indigenous councils to train service providers and staff to deliver services, by
    building the capacity of local people.
  6. The NDIA ensure each state and territory has a well-equipped, well trained and person-centered human rights based ‘provider of last resort’.
  7. Provide both financial and physical support to participants to learn how to self-manage
    their plan to enable maximum flexibility.
  8. Provide support and guidance to self-managing participants to understand Australian
    Taxation Office rules, Fair Work rules and other employment issues resulting from
    directly employing staff.
  9. Provide information to the mainstream and community on services that can be provided
    under the NDIS to encourage mainstream services in a disability setting.
  10. The NDIA (and Quality and Safeguards Commission) provide assistance to providers
    and sole traders to participate in the auditing process which can be timely, costly and a
    hindrance to staying in the NDIS market.
  11. The Quality and Safeguards Commission to scrutinise service providers providing
    housing and supports and restrict registration to ensure no provide is able to provide
    both functions.
  • 14 May, 2020
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Australian Human Rights Scorecard Released Ahead of UN Review

QAI is one of over 200 organisations which have co-authored and endorsed the Australian Human Rights Scorecard, which was published today by the Human Rights Law Centre, Kingsford Legal Centre and Caxton Legal Centre.

 

The report was prepared ahead of a United Nations Human Rights Council review of Australia, and identifies 22 key areas of concern for the review. You can find the media release on the report here and the full report here.

 

Below is an extract from the report on People with Disability.

 

PEOPLE WITH DISABILITY

The National Disability Strategy (NDS) is Australia’s policy framework to implement the Convention on the Rights of Persons with Disabilities. In 2019, the CRPD Committee raised serious concerns about the lack of implementation, funding and oversight of the NDS.

 

The new NDS must be properly resourced through a robust National Disability Agreement between all levels of Government. Transparent monitoring and evaluation of outcomes for people with disability must be linked to accountability measures across Governments, ensuring targets are met. People with disability, and their representative organisations, must also be positioned at the centre of the NDS’s development, implementation and monitoring.

 

Legislation regulating legal capacity remains problematic. Australia’s Interpretative Declarations to CRPD Articles 12, 17 and 18 prevent reform and allow human rights violations. No progress has been made towards a national Supported Decision-Making Framework. Despite persistent UN recommendations, behaviour management,  involuntary treatments and restrictive practices occur across a range of settings.

 

Australia must withdraw CRPD Interpretative Declarations before 2026 and modify, repeal or nullify laws, policies and practices which deny or diminish equal recognition before the law. Australia must eliminate restrictive practices, involuntary treatment, forced sterilisation and medically unnecessary interventions of people with disability.

 

People with disability, particularly women, experience significant violence and abuse.

 

The Disability Royal Commission must address the systemic drivers of this violence and establish national mechanisms for redress, complaint and oversight.

  • 9 Apr, 2020
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QAI Submission Regarding Fetal Alcohol Spectrum Disorder

QAI made a submission in November 2019 to the Senate Standing Committees on Community Affairs regarding the Effective Approaches to Prevention, Diagnosis and Support for Fetal Alcohol Spectrum Disorder (FASD).

QAI’s Recommendations:

  • It is critical that NDIS applicants have advice and support from people who are familiar with the conditions and its effects, nurse educators and the like, who can explain the kinds of therapies and supports that are most appropriate and useful.
  • The NDIA has authority to ensure health authorities train and appoint more nurse educators in the field to be available for Participants with FASD.
  • NDIA Planners are not likely to be familiar with FASD or its impacts, so it is important that the NDIA issues information and advice to Planners that the person with FASD and or their supporters have the expertise and knowledge about their support needs and the Planning meeting outcomes should reflect this. At the very least, it is important for people to have mentor support during the meeting.
  • It is important to focus on the person’s support needs, even though the client’s support needs may not arise directly out of their FASD.
  • NDIA Planners and LAC’s should utilise the Complex Needs Pathways for Applicants with FASD who require financial support to obtain assessments and reports.
  • If an applicant needs supports to develop self-regulation or to decrease behaviours which others find challenging, evidence such as reports from speech pathologists, therapists etc should articulate the triggers or risks.
  • It is essential that people are accompanied by someone who not only understands the support needs of people with FASD, but also understands the NDIS planning process.
  • Mentors may be the best support: a person who can read moods, and be a ‘calendar’ to ensure that the person sticks to plans and appointments, and who drives attendance.
  • LAC’s and/or Planners should link Participants who have FASD to nurse educators and other professionals to assist them.
  • The NDIA should abolish Typical Support Plans as incongruent to the diversity of support needs.
  • It is essential that if not NDIS–eligible, people with FASD are able to secure block-funded non-clinical supports from mainstream agencies that are funded to provide them.

You can read the full submission here.

  • 27 Feb, 2020
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  • Submissions
line drawing of gavel

Mistake of Fact Submission

QAI made a submission to the Queensland Law Reform Commission Inquiry into the Mistake of Fact defence.

Initial Recommendations

Retain mistake of fact defence, because some people with intellectual impairment can misinterpret, for example, body language, or verbal cues if CALD, but:

  • A proper evidentiary basis must exist before the court directs a jury on this defence e.g. where the woman has shown little or no outward manifestation of any lack of consent (as opposed to where there is evidence of accused’s use of force/violence, and resistance by complainant).
  • Provide clearer guidance in the legislation for what constitutes a “reasonable” basis for an accused to believe in consent
  • Provide guidance for jury directions that explain the above.

You can read the full submission here.

  • 24 Oct, 2019
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woman with face in hands

Criminal Code (Child Sexual Offences Reform) Submission

QAI made a submission in regards to the Criminal Code (Child Sexual Offences Reform) and Other Legislation Amendment Bill.

Here is an excerpt from the submission of our recommendations:

Recommendations

  • QAI supports the measures in the Bill.
  • The State Government must do more to ensure that people with intellectual disability who have committed very minor sexual offences get better support in the community rather than detention.
  • Take steps to improve the supports, particularly behaviour supports, available to people with intellectual disability who have been convicted of child sexual offences.

You can read the full submission here.

  • 24 Oct, 2019
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hands in a circle palms up

NDIS Planning Submission

QAI made a submission to the Joint Standing Committee on the National Disability Insurance Scheme on NDIS Planning.

Here is an excerpt from the submission of our recommendations:

QAI Recommendations

  1. LAC’s and Planners must have intensive training to understand the social and other impact of disability and what makes people with disability vulnerable. The NDIA must undertake intensive training for Planners and Plan reviewers to ensure that the Scheme is implemented as it was envisioned and not as a cost savings exercise. This training must also encompass respectful engagement with Participants and plan nominees to overcome the fear and distrust that is being experienced as a result of bullying by Planners.
  2. The NDIA should hire people with lived experience of disability and or people with experience from the disability advocacy sector.
  3. Invest in appropriate Pre-Planning (with independence from direct service provision organisations) so that there are fewer Plan Reviews and Appeals, and to enable LAC’s to return to their intended functions of linking and connecting people with generic and specialist services. Foster smaller and consultative community-based services that engage local staff particularly with pre-planning activities.
  4. The NDIA must randomly audit Plans developed by NDIA Planners to determine consistency of content and supports.
  5. Participants should be asked to submit a self-assessment about what they need in order to attain their goals and should be incorporated into the planning process. Planners must have skills in ‘active listening ‘rather than self-promotion of their own experiences or purported expertise.
  6. Planners must focus on inclusive approaches to supports while respecting the wants and wishes of Participants.
  7. Informal Supports must not be factored into Planning as a cost-savings exercise.
  8. The NDIA should provide funding for translation services for CALD Participants in planning and to engage with support coordination services.
  9. Abolish SIL from Plans.
  10. Supports that Participants and nominees discuss and agree to at planning meetings must be included in the Plan.
  11. Draft Plans should be sent to Participants and Nominees for agreement and or negotiation.
  12. Abolish Typical Support Packages (TSPs) to reduce internal reviews, AAT appeals and Participant dissatisfaction.
  13. Ensure that there are no service/support gaps and provide early intervention to Participants and Nominees to ensure that supports are not withheld even if funds are expended before end of Plans.
  14. Plans must not be reduced unless Participants disclose they no longer require specific funds or support types.
  15. The NDIA must cease the manipulation of reviews under Section 100 by either refusing the review request or instead attempting to thwart the process by deception and inserting the review under Section 48.
  16. The NDIA must ensure equitable access to all forms including review request forms and not restrict word limitations by the use of PDF or other means.
  17. The NDIA must ensure that reviews are free from conflict of interest and breaches of confidentiality by warranting that no staff members involved in the original decisions are involved. Strict penalties for breaches must apply.
  18. Whitelist formal advocacy organisations to reduce red tape and better enable Advocates to assist Participants and Applicants.
  19. NDIA should provide a readily available means to track progress of reviews for Advocates and Participants.
  20. Mandate an enforceable maximum time frame within which the NDIA must respond to reviews.
  21. Improved decision-making by the NDIA in the first instance to reduce review and AAT applications.
  22. Improved liaison between the internal review team and the Early Response Team (ERT).
  23. NDIA staff members provide advice to Participants at critical moments such as denial of review applications, how to best utilise current Plans and gather evidence to improve their next approaches.
  24. NDIA staff give greater attention and consideration to the issues impacting Participants, Nominees and supporters in regional and remote areas particularly with issues and costs associated with transport, thin markets and alternatives to traditional service provision.

You can read the full submission here.

  • 24 Oct, 2019
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hand putting coin into piggy bank

Inquiry into Adequacy of Newstart Submission

QAI made a submission to the Senate Standing Committee on Community Affairs on the Inquiry into the Adequacy of Newstart.

Here is an excerpt from the submission of our recommendations:

Key Recommendations

  1. Many Australians, including many Australians with disability, have inadequate financial means to support an acceptable standard of living. This has significant ill effects on their physical and mental health, ability to engage in socially, in education and work, and for some, their ability to raise and nurture children. This is an important issue that requires redress.
  2. Budget standards, such as those developed by the Social Policy Research Centre of the University of New South Wales, should be used to inform the minimum levels of income support payments.
  3. An individual approach should be taken to determining housing support for people with disability, to support independent living in the community.
  4. Urgent measures are required to address unemployment and under-employment of people with disability. The Government should implement measures to assist people living in poverty, to ensure poverty ceases to be a barrier to entry to the workforce.
  5. All workers, including workers with disability, should be paid at a rate equal or greater to the minimum award wage for the particular industry in which the worker is engaged. The supported wage system, and specialist disability employment enterprises, must be abolished.
  6. The current Disability Employment Services (DES) model should be replaced by appropriate, individually-tailored, continuing support for people with disability within the workplace.
  7. No one should be penalised for fluctuations in their income. The interface between income support and payment of wages must be transparent and easily understood to ensure that there are no financial disincentives for working, whether actual or perceived.
  8. The government should maintain the distinction between pensions and allowances. Persons with disability should not be transitioned to Newstart Allowance as a budget-saving measure. The rates of pensions and allowances should be increased in accordance with current research and international best practice.
  9. Students with disability must be provided with improved inclusive educational supports.
  10. Independent expert evidence should inform decision-making around income support payments.

You can read the full submission here.

  • 24 Oct, 2019
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ndis logo

Inquiry into Supported Independent Living Submission

QAI made a submission to the Joint Standing Committee on the National Disability Insurance Scheme on the Inquiry into Supported Independent Living.

Here is an excerpt from the submission of our recommendations:

Recommendations

  • Provide clear, transparent and honest information about SILS. Clarify the restrictions that SILS imposes on ‘choice and control’. Explain that SILS pressures participants to share accommodation and support. Explain that SILS hinders planning and review.
  • Prohibit SILs payments from going to providers who own or manage a Participant’s housing. SILs is a key part of a de facto permit system for group homes, where the dwellings and their operators become the focus instead of people with disability.
  • Organisations that currently deliver both housing and supported services will need to separate their services.
  • Housing organisations that accept a transfer of stock from state and territory governments, and/or develop additional housing, will need to co-ordinate their housing with support services delivered by other organisations.
  • People with disability and their networks, housing organisations and disability support organisations need information about what separating housing and support means in practice, and about good practice in coordinating service delivery when housing and disability services are provided by different organisations.
  • Participants and/or families may participate and control the first plan, but regardless of their conflicts of interests, service providers tend to arrange subsequent plans and reviews and inflate quotes. This is problematic and must be addressed so that Participants control all of their Plans all of the time.
  • Although, SIL typically relates to participant’s in Supported Accommodation Services, i the NDIA cannot instruct NDIS participants to move into group homes as this is against the underlining principles of the NDIS Act 2013 as outlined in Sections 3 and 4 that also refers to the International Covenant on Civil and Political Rights.

KEY MESSAGE: The solution to the above-mentioned is to abolish Supported Independent Living (SIL) from Plans. Replace it with individualised NDIS Plans for everyone including people who wish to share accommodation and support.

You can read the full submission here.

  • 24 Oct, 2019
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icon hand over barbed wire

Youth Justice and Other Legislation Amendment Bill Submission

QAI made a submission to the Queensland Government on the Youth Justice and Other Legislation Amendment Bill 2019.

Here is an excerpt from the submission of our key recommendations:

Key recommendations 

  • Detention of children awaiting trial must be done in a way that is consistent with the UN Convention on the Rights of the Child,1 and with the ‘Beijing Rules’,2 and the Bill should ensure that the detention of children is:
    • a measure of last resort, and
    • for the shortest time.
  • Where detention does occur, children must be segregated and kept in age-appropriate, non-prison like environments.
  • The Bill should increase the Queensland minimum to 14 years. The minimum age of criminal responsibility for juveniles in Queensland is currently 10 years. The international standard is 12 years and in some countries, 15 years.
  • Detention centres should be inspected by an independent body, wither pursuant to Australia’s OPCAT obligations, or by Queensland establishing a new inspecting body.
  • Queensland must work with Aboriginal and Torres Strait Islander community representatives to develop a systemic response to the over-representation of Aboriginal and Torres Strait Islander children in Queensland prisons.

You can read the full submission here.

  • 24 Oct, 2019
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  • Submissions
key in door

Opening Doors to Renting Reform Consultation Submission by QAI

Recommendations

  • Lessors must provide a statutorily mandated reason to end a tenancy.
  • Prohibit the use of ‘end of fixed term’ notices to leave except for statutorily mandated reasons.
  • Prohibit false, misleading or deceptive representations by lessors or agents.
  • Stipulate pre-contractual disclosure of;
    – plans to sell
    – asbestos
  • Limit bond maximum to four weeks’ rent.
  • Limit rent increases to no more than one per year.
  • Pets less unwelcome in rental properties.
  • No additional bond should be required or permitted, should the tenant keep a pet.
  • Extend the jurisdiction of the Housing Appeals and Review Unit (HARU) to include community housing tenants.
  • Social and affordable housing providers should be required to give their tenants grounds for all evictions.
  • Extend the administrative appeals process to community housing tenants.
  • Termination clauses inserted into RTRAA in 2013 that target social and affordable housing tenants are onerous and unnecessary and should be removed.
  • Remove the provisions that separate the termination provisions for social housing tenants from those in the private rental market and extend responsibilities for social housing tenants. In particular, remove section 290A which unreasonably extends responsibilities to social housing tenants and reverses the onus.
  • Remove the anti-social behaviour agreements (at s 527D) from the legislation. They are a form of indirect discrimination, in effect, if not in law, against tenants whose behaviour is a result of their disability.
  • Where a tenant has since rectified arrears in full, a Warrant of Possession issued for rent arrears should be withdrawn.
  • Remove provisions for immediate eviction and self-eviction in rooming house premises.
  • A disputed rooming house eviction must be settled by the Tribunal.
  • Extend the grounds for a tenant to end a tenancy agreement early.
  • Tenants should be able to end a fixed term agreement with the prescribed notice of two weeks’ if the premises are put on the market or entry is made to show prospective purchasers during a fixed term agreement.
  • Tenancy agreements should not be able to unreasonably limit the number of people who can occupy premises.
  • The assumption in tenancy agreements should be that renters are able to keep pets as long as they are not in breach of any law or by-law.

Click here to read the full submission

  • 17 Dec, 2018
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