Legal information and guides

National Disability Insurance Scheme (NDIS)

1. Accessing the NDIS 
Understand the access requirements for the National Disability Insurance Scheme as well as some tips about important supporting documentation.

2. What Happens Next: Pre-Planning 
All supports that are funded by the NDIS must meet the criteria for reasonable and necessary. This factsheet will help you understand what the NDIA means by reasonable and necessary as well as consider your goals and all of the supports that you need because of your disability.

3. Understanding Your Plan
Sometimes the NDIS can feel like a whole new language. This guide aims to help you understand what is in your plan.

4. Resources for Employing your Own Staff 
This factsheets brings together some of the resources available for employing and training your own staff.

5. Scheduled Plan Review and Change of Circumstances 
Tips for preparing for your annual plan review and what to do if your circumstances change.

6. What to do if you disagree with a National Disability Insurance Agency (NDIA) decision?
This factsheet includes information about the process of reviews and people available to support you through the process.

7. Mainstream Programs 
Find out what other Government funded programs you might be eligible for. Remember, the Local Area Coordinator can help you link-in with these supports.


QAI has prepared the following 2 resources to help explain NDIS processes

NDIS access flowchart (PDF) – understand how to apply for NDIS and options for challenging decisions you are not happy with.

NDIS external appeals flowchart (PDF) – follow the process of applying to the Administrative Appeals Tribunal (AAT) for a review of an internal review decision of the NDIA

Non-QAI resources

From time to time our allies at the Community Resource Unit (CRU) hold workshops and events to help participants better understand and navigate the NDIS. For a listing of upcoming events see here.

The following resources may assist you to gather your evidence:

For information to help you when entering service agreements or acquiring assistive technology:

Your Consumer Rights – A Queensland Government publication
A guide to competition and consumer law – an Australian Consumer Law publication, published on the Australian Competition and Consumer Commission (ACCC) website.

Abuse and violence

Violence against people with disability in their homes – a set of two plain English booklets and 5 video resources to inform and raise awareness about  violences perpetrated against people with disability in their homes.

Criminal justice

Category: Legal info and guides; Tags: criminal justice

Human rights

Category: Legal info and guides; Tags: human rights

Human Rights Act 2019 (Qld) flowchart

QAI prepared the following flowchart to help explain how the Human Rights Act 2019 (Qld) may be used to challenge a breach of human rights from 1 January 2020.

Resources from the HRA4Qld campaign

The following factsheets and resources were prepared for the Human Rights Act for Queensland campaign. They may still be useful in helping to explain how the Human Rights Act 2019 (Qld) might help specific groups of people or circumstances.

Non QAI resources

Queensland Government – Implement the Human Rights Act in your agency

Queensland Human Rights Commission – Human rights law

Human Rights Law Centre – Victoria’s Charter of Human Rights

Mental health

Category: Legal info and guides; Tags: mental health

Absent without permission

This factsheet is about what happens if a patient runs away from a Queensland mental health service and stays within Queensland. People who run away interstate will be subject to the corresponding laws of that state, which may or may not allow for their apprehension and return to Queensland. Absent

Tips for self advocacy at the Mental Health Review Tribunal

This factsheet is to provide guidance for people who will be advocating for themselves at their Mental Health Review Tribunal hearing. It also outlines tips for treatment review meetings and other meetings with your treating team, and where to get more information, advice and/or representation. Tips for self advocacy at

Treatment authorities

A plain English brochure about involuntary treatment for mental illness in Queensland under the Mental Health Act 2016 (Qld) Treatment authority brochure (pdf) Last updated 20/6/19

Mental Health Review Tribunal and legal representation

Do I need a lawyer at my Mental Health Review Tribunal hearing? Has the MHRT appointed a lawyer for me? What if I do not want a lawyer to represent me? What are the lawyer’s responsibilities? What are my responsibilities to my lawyer? What can I do if I have

Non-QAI resources

Mental Health Act Statement of Rights – Queensland Health statement

Patient Rights under the Mental Health Act 2016 – 10min video produced by West Moreton IPRAs on patient rights

Self help guide to representing yourself on a treatment authority review – LawRight Factsheet

Health records

My Health Record – Pros and Cons – a factsheet to help you decide whether to opt in or out of My Health Record

My Health Record – Privacy Control Tips – things you can do to protect your privacy 

Restrictive practices

Queensland Advocacy Incorporated

 (07) 3844 4200
 (07) 3844 4220
 1300 130 582