... my time at QAI challenged my understanding that a legal practitioner does only legal work. QAI is a legal and systemic advocacy organisation, and these two branches work alongside together and complement one another. During my work experience, the entire office was kept up to date with the different systemic advocacy work that QAI was doing and new developments in relation to issues of social justice (including pertinent judgments, Government announcements and news articles). One client faced a violation of their rights in a manner that QAI had not come across before, and in amongst the legal work for this client, there was also discussion of potential research papers, submissions to the government and the creation of fact sheets for public use to address the wider systemic problem that had allowed the situation to occur. While legal advocacy is important, it can only operate within the confines of the law – where a legal practitioner sees entrenched inequality, they can separately advocate for a change to the law itself.

Carly Dennis would have to be one of THE MOST kind hearted beautiful souled people I've ever [had] the pleasure of meeting. The help & assistance I received from that woman has most definitely changed my life for the better. I couldn't thank her enough I had been treated so damn inhumane until she stepped in & removed the unfair torment I was receiving.

I have received more information and support than I could possible have imagined. If all of your people are of the same standard as Jenny, you are doing extremely well.

QAI did the best they could in my circumstances. Would definitely recommend QAI again and everyone was very professional and respectful.

The help I received was exceptional and Ms Carly Dennis had the best understanding of the mental health court systems of any solicitors/lawyers I spoke to…. I found the service to be most professional.

Excellent service, support and assistance. Very professional, knowledgeable and helpful. … Jo was wonderful. I have heaps of praise for her in her assistance for me.

I was grateful for the legal assistance I received from Amanda Bosworth. QAI have been supportive, and it is good to have legal representation.

I just wanted to email you to say how much we appreciated Caitlin’s help in resolving the matter of a wheelchair for Jordan. Her consistent and unending support, knowledge, patience, and determination were extraordinary. Many times Jordan and I felt like giving up, and Caitlin was there to encourage us to keep going. Her calm but resolute attitude was just what we needed after a long 18 months and getting absolutely no where. We would be more than happy for you to publish our feedback. With our sincere thanks

My faith in human nature had been flushed totally down the gurgler. I was at my wit's end. Then a miracle happened, I found QAI and was connected with Jenny Smith [NDIS Decision Support advocate].

I just witnessed Courtney Wolf speaking at the Disability Royal Commission today and wanted to write and say congratulations and thank you for speaking so clearly and precisely and accurately about the issues faced by people with a disability. You spoke so well – so many things directly relevant to our current situation. Thank you for speaking up for people like us. I fully and wholeheartedly support the argument that the use of PSYCHOTROPIC DRUGS should be linked to a PBSP and in keeping with Dr Torrs recommendation. I would go so far as to say that the PBSP should come first! – and that the drugs without a diagnosis should not be given until the PBS is in place or at least has been started... The DRC has proven to be a great forum to get a lot of really important information into the market – not that many are listening – but it has been great to hear that we are not alone.